Tim and Dante were the technicians that came by for the boiler yearly tune up. I've been with Wallace for over 5 years and this is the best crew that has serviced our boiler. They were knowledgeable, thorough and worked very well as a team. They identified some issues and instead of "band aiding" the issues they corrected them. They explained everything in a manner I can understand, and made sure everything worked like it should before they left. Your company should be very proud at the quality of technicians you employ.